Refund policy

At Marinz.Shop, your satisfaction is our top priority.

30-Day Return Policy
You have 30 days from the date of delivery to return an item. To be eligible, your item must be unused, unworn, and in the same condition you received it, with all original tags attached.

How to Return an Item
1. Contact our customer support team with your order number and reason for return.
2. We will provide you with return instructions and a return address.
3. Pack the item securely and send it back to us.
4. Once we receive and inspect the item, we will process your refund within 5-10 business days.

Exchanges
We offer free exchanges for different sizes or colors, subject to stock availability.

Non-Returnable Items
- Items that have been worn, washed, or damaged
- Items without original tags
- Sale or clearance items (unless faulty)

Faulty Items
If you receive a faulty or incorrect item, contact us immediately. We will cover the return shipping and send a replacement or full refund.